Our principles on excellent customer service:
"From the moment you first contact us we will guide you through the process of finding your perfect boat."
We will give you all the information about the boat that you are interested in – barnacles and all! By giving an honest appraisal of the boat we won’t be wasting your time in viewing something that is ‘not as expected’.
If you are travelling from the mainland we can meet you from the Red Jet, Ferry or Hovercraft to save the expense of brining a car across to the Island. We will then take you to view the boat and drop you back to the terminal afterwards.
You will not be rushed with an allotted timescale to view and we will endeavour to answer all your queries.
We put all offers to the owners and will liaise with all parties throughout any negotiations.
How we can enhance your purchasing experience:
If you feel that the boat needs work, or there are improvements that you would like to make, we can either put you in touch with local specialists or obtain quotes for you.
We can also obtain insurance quotes for you and set up the cover or assist with financing your purchase.
Finally our in-house RYA Instructor can arrange own-boat tuition for you and your crew to gain some practical experience aboard your new boat. Alternatively you may prefer a formal qualification of Competent Crew or Day Skipper.